Description: Well, the good news is that only 28% of federal government employees had an error in their pay during the fiscal year ended 31 March 2022. According to the federal auditor general, that is down from 47% in the prior year, indicating that, although results have improved, the maligned Phoenix pay system is far from working smoothly. The auditor’s commentary also noted that “despite the pay centre’s significant efforts since 2016, the level of outstanding requests has started to rise.” Further, the government needs to move faster on collection of $500 million overpayments to federal employees. With half of these claims at least three years old, the government risks moving into murky legal territory on the collection efforts.
Date: October 27, 2022
1) Have you or any of your classmates been impacted by Phoenix pay problems?
2) What do you think went wrong with the implementation of the Phoenix payroll system?
3) Chapter one of Wiley’s Auditing: A Practical Approach provides definitions of several types of audits. Which type of audit did these Phoenix findings come from?