Description: Tim Horton’s franchise holders are upset with Restaurant Brands International (RBI), the famous cost-cutting owners of Tim Hortons and Burger King. The franchisees say cost cutting has gone too far, with stores now seeing inferior quality in such products as coffee pots, cup lids and trays. The Great White North Franchisee Association has been formed by a number of the franchisees in an effort to get RBI to respond to the quality concerns.
Date: March 14, 2017
1) Are you a Tim Horton’s regular on your way to class each morning? If so, have you noticed any of the quality issues?
2) If you were a managerial accountant at RBI assigned to cut costs, how would this action by the Great White North Franchisee Association impact your assignment?
3) Where can you read about Tim Horton’s in Wiley’s Kimmel, Financial Accounting: Tools for Business Decision-Making, Sixth Canadian Edition?