Description: Last year we started to hear a lot about the phenomenon of quiet quitting: the notion of employees kind of signing-out mentally even if they were still present in the workplace, all as a means of dealing with various discontents in the workplace. A new Gallup survey shows that the rate of highly-engaged employees in America has dropped to 32%, while close to 20% are “actively disengaged” – a good measure, one might say, of the quiet quitting malaise. Part of the discontent of incumbent employees may be fueled by employers offering bonuses or other recruitment incentives in their efforts to meet demand for personnel.
Date: January 26, 2023
1) Have you and your classmates heard about this quiet quitting trend? Have you participated in it?
2) If you were in a supervisory role where you suspected your work team was engaged in quiet quitting, what practical strategies might you use to address the problem?
3) Page 12-25 of Wiley’s Managerial Accounting: Tools for Business Decision-Making introduces us to the four perspectives of the balanced scorecard. Which of these perspectives might be affected by this notion of quiet quitting?