Description: Friday was a tough day for McDonald’s restaurants in several countries as system issues brought business to a standstill. Very early Friday morning Brian Rice, McDonald’s Chief Information Officer, reported the chain “experienced a global technology system outage, which was quickly identified and corrected.” Temporary shutdowns appeared to be required in countries such as Japan and Australia, for example.

Date:  March 15, 2024

Source:  cnn.com

 Link: https://edition.cnn.com/2024/03/15/business/mcdonalds-systems-failure/index.html

Discussion points:

1) Did anyone on your campus experience a McDonald’s shutdown?

2) Do you carry some cash with you so that you can deal with tech emergencies like this when shopping?

3) Problem 6.12 A on pages 6-54&55 of Wiley’s Financial Accounting: Tools for Business Decision-Making asks for a comparison of McDonald’s liquidity and profitability with its competitor Wendy’s. Can you solve this problem with a group of your classmates?